Whatsapp chat will allow your user to reach you at any time. With this, you can solve their queries as soon as possible. Providing solutions in time will create a good reputation of yours in the eyes of your client.

Features of Fodane WhatsApp Chat app:

Multiple chat button designs,
Manual message templates
Customization features- change in icon color, font style, button text, position, etc.
Multiple agents can be added

Steps to set up Whatsapp chat

Go to Improve Conversion section and tap on the Whatsapp chat



Now click on the button on the right corner to enable the app



Once enabled you are all set to work on the WhatsApp chat feature
let's know how to work on this feature

Working on the app

This includes two main sections which are

Chat agent
Chat widget

Have a look at the video by clicking on the given link
[Working of Whatsapp chat] (https://www.loom.com/share/ff81322d86d849f6904e4852975e8776)https://www.loom.com/share/ff81322d86d849f6904e4852975e8776

Updated on: 06/12/2024